Specialist Medical Secretarial Support for Private Practice in Glasgow, Edinburgh & Across Scotland
Efficient, discreet, and highly accurate secretarial support is critical to the success of any surgical practice. At Resolve Surgical, we provide expert medical secretarial services for surgeons, clinics, and surgical groups across Glasgow, Edinburgh, and the wider Scottish healthcare sector.
Whether you need full-time virtual support, help covering annual leave, or a dedicated team to manage complex admin tasks, our experienced secretaries are trained to deliver the high standards required in surgical environments.
Expert Secretarial Support
why choose us for Medical Consultant Secretarial Services
Surgeons operate in a high-pressure, time-sensitive environment – so your secretarial support must be responsive, precise, and deeply familiar with medical terminology, surgical procedures, and patient confidentiality protocols.
Specialists
Experience with varied Surgical Disciplines
Discreet
Confidential, GDPR-Compliant & Discreet Service
Remote Support
Remote Support Across Scotland – On-Demand or Ongoing
Local Knowledge
Local Knowledge of Glasgow, Edinburgh, and Scottish Hospitals and Clinics
Integrated
Integrated with EHR, Practice Management & Booking Systems
Our Private Secretarial Services Include:
Audio Typing & Correspondence Management
Fast, accurate medical transcription of clinic letters, operation notes, referral letters, and medico-legal reports—handled with complete confidentiality.
Appointment Booking & Diary Management
We coordinate patient appointments, surgical bookings, and follow-ups using your chosen systems—integrated with hospital theatre schedules and room bookings.
Patient Liaison & Communication
We manage incoming calls and emails, handle patient queries professionally, and provide a calm, knowledgeable first point of contact for your clinic.
Letter Formatting, Proofing & Dispatch
We ensure all patient and consultant correspondence is clearly written, formatted to your standards, and securely delivered via NHS email, Docman, or our own encrypted systems.
Billing Support & Invoicing
We can assist with creating and dispatching private invoices, tracking payments, liaising with insurers, and flagging outstanding balances to your billing team.
Cover for Leave, Overflow & Busy Periods
We offer flexible options for practices needing holiday cover, maternity cover, or overflow secretarial support during peak times—ensuring seamless continuity.
Fully Remote & Hybrid Secretarial Solutions
Our remote medical secretaries work securely using your clinic’s systems or ours. We also offer hybrid solutions if you require some on-site presence in Glasgow or Edinburgh.
glasgow
West End, East End, North, City Centre, Southside, Greater Glasgow
edinburgh
New Town, Leith, Old Town, Morningside, Lothians, Stockbridge, Grassmarket
nationwide
Other areas – Dundee, Aberdeen, Stirling, Perth, Inverness, and Central Belt regions
